The European Accessibility Act

By Henry on Thu, 10 Jul 2025

Categories: #Accessibility#EAA#Tips

The deadline has passed

The European Accessibility Act (EAA) came into force on 28 June 2025. If your UK business sells to EU consumers and you're not compliant, you're now at risk of enforcement action.

Still not compliant? Here's what to do now

1. Act immediately

Every day of non-compliance increases your risk. EU member states can now:

  • Issue fines (up to €3 million in some countries)
  • Order removal of your products/services from EU markets
  • Face legal action from consumers

2. Implement a rapid response plan

Week 1: Emergency assessment

  • Identify which products/services are non-compliant
  • Assess your highest-risk areas (where you have most EU customers)
  • Consider temporarily limiting EU access if severely non-compliant

Week 2-4: Quick wins

  • Fix critical accessibility barriers that completely block access
  • Add accessibility statements acknowledging current limitations
  • Implement basic fixes: alt text, heading structure, keyboard navigation

Month 2-3: Substantial improvements

  • Address WCAG 2.1 Level AA requirements systematically
  • Focus on your highest-traffic areas first
  • Document all improvements for potential enforcement queries

3. Prepare for potential enforcement

Document everything:

  • Your remediation timeline and progress
  • Evidence of good faith efforts
  • Any technical or resource constraints
  • Communications about your improvement plan

Be proactive:

  • Contact relevant authorities in countries where you trade
  • Demonstrate commitment to compliance
  • Consider voluntary disclosure of your remediation plan

If you're already facing enforcement

  • Don't ignore it - Respond promptly to any regulatory contact
  • Get legal advice - Especially for country-specific requirements
  • Show progress - Demonstrate active steps toward compliance
  • Negotiate timelines - Authorities may accept phased compliance plans

The "disproportionate burden" defence

You might claim exemption if compliance would:

  • Fundamentally alter your product/service nature
  • Impose disproportionate costs relative to your size

But you must:

  • Document this assessment thoroughly
  • Notify relevant authorities
  • Note: "We didn't prioritise it" isn't a valid defence

Why some businesses might be OK (for now)

  • “Micro enterprises”: Under 10 employees AND under €2m turnover are exempt
  • Hardware products: Have until 2030 for physical products
  • Limited enforcement: Some countries are still establishing enforcement procedures

But don't rely on enforcement delays - they're temporary.

Moving forward: Compliance is non-negotiable

Immediate priorities:

  1. Stop the bleeding: Prevent further non-compliance in new features
  2. Audit thoroughly: Know exactly where you stand
  3. Create a roadmap: Show authorities you're taking this seriously
  4. Train your teams: Ensure future work is accessible
  5. Monitor enforcement: Stay informed about actions in your markets

Long-term success:

  • Build accessibility into your development process
  • Regular testing with users with disabilities
  • Maintain compliance documentation
  • Consider accessibility a core business requirement

The business reality

Yes, you're late. But the worst response is doing nothing. Authorities and courts are more likely to be lenient with businesses showing genuine effort to comply.

The EAA isn't going away. Neither are the 135 million EU citizens with disabilities who deserve equal access to your products and services.

Take action today

Every day matters now. Start with:

  • An emergency accessibility audit
  • Legal advice on your exposure
  • A clear, time-bound remediation plan
  • Visible progress on the most critical issues

Need urgent help with EAA compliance? We specialise in rapid accessibility remediation. Contact us for emergency support and practical solutions to get your business compliant.